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Freight & Logistics · Core Feature

Shipment Tracking

End-to-end milestone visibility, schedule tracking & exception alerts — every shipment under control

Integrate carrier track-and-trace and AIS vessel positions to automatically capture booking, departure, in-transit, arrival and proof-of-delivery milestones: ocean, air and inland legs in one view, real-time schedule and ETA tracking, proactive alerts for delays and congestion, and one-click tracking links for customers — no more checking each carrier site by hand or chasing status updates.

Full
Milestone visibility
7×24
Auto in-transit tracking
Proactive
Exception alerts
1-click
Customer tracking link

Product Interface

In-transit status, current milestone and ETA for every shipment at a glance

Freight & Logistics · Shipment Tracking · Hoobang ERP
Booking
Multimodal
B/L & Docs
Customs
Tracking
Settlement
Shipment Tracking · In Transit
+ Add Tracking
In Transit
186
↑ 8.4%
Arriving This Week
42
↑ 15%
On-Time Rate
94%
↑ 3%
Exception Alerts
5
↓ 2
Booking No.LaneCurrent MilestoneETAStatus
HB-202605-201Ningbo → RotterdamOn Water06-22In Transit
HB-202605-202Shanghai → Los AngelesBerthed / Discharging06-15Arrived
HB-202605-203Shenzhen → HamburgDestination Customs06-13Clearance
HB-202605-204Qingdao → BusanGated Out by Consignee06-10Delivered
1End-to-end milestone visibility
2Proactive delay alerts
3One-click customer tracking link

Core Capabilities

Complete coverage of the in-transit journey, from milestone capture to customer sharing

End-to-end milestone capture

Integrate carrier track-and-trace and AIS vessel positions to auto-capture booking, cut-off, departure, in-transit, arrival, gate-out and POD milestones — no manual site-by-site lookups.

Schedule & in-transit tracking

Monitor in-transit status against the expected schedule and ETA; ocean, air, rail and truck legs in one view, with each shipment's location and progress visible in real time.

Proactive exception alerts

Delays, port congestion, transshipment changes and rollovers are detected and alerted automatically, pushed to operations and sales via in-app, email and WeCom for instant action.

Customer tracking links

Each shipment gets a dedicated tracking link so customers can view milestones and ETA in real time without logging in, cutting down repetitive status enquiries.

Arrival & POD write-back

Arrival, gate-out and proof-of-delivery milestones are written back to the booking and every business step; delivery can trigger downstream reconciliation and settlement.

In-transit dashboard & analytics

Visualize in-transit volume, arrival distribution, on-time rate and exceptions on one board, with data on lane transit times and carrier performance to keep optimizing operations.

Use Cases

Flexibly adapts to different business models

01
High-volume in-transit monitoring

With hundreds of shipments in transit at once, the system aggregates milestones and ETAs across lanes — operations no longer check vessels site by site.

02
Delay & exception handling

On delays, port congestion or rollovers, the system raises alerts and notifies sales and customers, so teams coordinate early and reduce losses.

03
Customer self-service tracking

Customers check cargo status via a dedicated link — support shifts from reactive chasing to proactive transparency, improving the experience.

Tracking Workflow

A closed loop from booking to arrival and proof of delivery

1
Link the Booking

Create the booking → link B/L no., container no., vessel and voyage → lock in the tracking object

2
Capture Milestones

Integrate carrier track-and-trace and AIS positions to auto-capture departure, in-transit and arrival milestones

3
Exception Alerts

Monitor the expected schedule and ETA; delays, congestion and rollovers raise automatic alerts to the right people

4
Arrival & POD

Arrival, gate-out and POD milestones write back → share with the customer → trigger downstream settlement

FAQ

Questions you may have

Where does the tracking data come from and which milestones are covered?

The system integrates carrier track-and-trace feeds and AIS vessel positions to automatically capture booking, cut-off, departure, in-transit, arrival, gate-out and proof-of-delivery milestones across ocean, air and inland legs — no need to check each carrier website manually.

Will it proactively alert me when a shipment is delayed or has an exception?

Yes. It monitors in-transit status against the expected schedule and ETA, and automatically raises alerts for delays, port congestion, transshipment changes or rollovers, pushing them to operations and sales via in-app, email and WeCom so issues are handled immediately.

Can I share the shipment track with customers?

Yes. Each shipment gets a dedicated tracking link, so customers can view the current milestone, ETA and status in real time without logging in, cutting down repetitive status enquiries and improving the customer experience.

Does Shipment Tracking connect with booking, customs and settlement?

Yes. Shipment Tracking sits within the same integrated freight platform as Booking, B/L & Documents, Customs Declaration and Charges & Settlement; milestone status is written back to each step, and arrival or POD can trigger downstream reconciliation and settlement, keeping data connected end to end.

Take the First Step Toward Digital Transformation

Dedicated 1-on-1 consultant service — see Shipment Tracking and the full freight & logistics flow in action