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Foreign Trade ERP

Inquiry & Quotation

From customer inquiry to procurement quotation — run the whole quoting cycle on one platform

Covers the full inquiry-to-quote workflow: capture and pool customer inquiries, send supplier RFQs and compare, calculate landed cost and margin, generate and approve quotes, follow up and convert to orders, all backed by a reusable price library. Quote faster, protect margin, and keep every inquiry traceable.

60%
Faster Quote Turnaround
100%
Inquiries Traceable
Suppliers per RFQ
30%
Higher Win Rate

From Customer Inquiry to Procurement Quotation — Closed-loop

One flowchart shows the whole inquiry-to-quote process, auto-routed at every step

1
Customer Inquiry

Inquiries are captured and pooled automatically

2
Inquiry Logged

Customer, product and target price logged and assigned

3
Supplier RFQ & Comparison

RFQs sent to suppliers and quotes compared side by side

4
Cost Calculation

Landed cost and target margin calculated automatically

5
Quote Approval

Quote generated and routed for multi-level approval

6
Quote Delivered / Confirmed

Quote delivered to customer and confirmed for order

Core Function Modules

Following the full inquiry-to-quote chain — inquiry, RFQ, costing, approval, follow-up and price library — six modules broken down one by one

01Inquiry Management

Capture every inquiry, no more leads lost in inboxes

Inquiries from email, web forms, exhibitions and B2B platforms are captured into one structured pool, deduplicated and auto-assigned. Each inquiry carries customer, product, quantity and target-price details, so sales start quoting with clean data instead of chasing missing information.

  • Omni-channel capture from email, web, exhibitions and platforms
  • Auto-dedupe, assignment and SLA reminders on every inquiry
  • Customer, product, quantity and target price logged in one record
Inquiry Management · Omni-channel inquiries pooled with auto-assignment and SLA
02Supplier RFQ & Comparison

Fan out RFQs to suppliers and compare quotes side by side

One inquiry sends RFQs to multiple suppliers at once. Their replies flow back into a single comparison table by unit price, MOQ, lead time and payment terms, with the best option highlighted — so procurement decisions are made on facts, not on whoever replied fastest.

  • One-click RFQ broadcast to multiple shortlisted suppliers
  • Side-by-side comparison of price, MOQ, lead time and terms
  • Best-quote highlighting with supplier rating and history
Supplier RFQ & Comparison · Multi-supplier RFQ broadcast with side-by-side comparison
03Cost & Margin Calculation

Transparent landed cost, so every quote protects margin

Purchase cost, freight, duties, packaging, commission and FX combine into a clear landed-cost model. Target margin, price tiers and break-even are calculated automatically — no more hidden costs buried in spreadsheets or quotes that quietly lose money.

  • Landed cost from purchase, freight, duty, packaging and FX
  • Target margin, tiered pricing and break-even auto-computed
  • What-if scenarios to test price against quantity and terms
Cost & Margin Calculation · Transparent landed cost with auto margin and break-even
04Quote Generation & Approval

Branded quotes generated, approved and version-controlled

Quotes are generated from templates with prices, terms and validity filled in automatically. Multi-level approval routes by amount or discount threshold, and every revision is versioned for audit. Approved quotes go out as branded PDF and email in one click.

  • Template-driven quotes with auto-filled price, terms and validity
  • Multi-level approval by amount or discount threshold
  • Full version history and one-click branded PDF / email
Quote Generation & Approval · Template quotes with multi-level approval and versioning
05Quote Follow-up & Convert to Order

Follow up every quote and convert wins into orders in one click

Each sent quote carries follow-up tasks, reminders and a win-probability score, so nothing stalls in silence. When a customer confirms, the approved quote converts straight into a sales order and procurement order — items, prices and terms carried over, the trail intact.

  • Follow-up tasks, reminders and win-probability on every quote
  • One-click convert to sales order and procurement order
  • Items, prices and terms carried over with full traceability
Quote Follow-up & Convert to Order · Win-rate tracking with one-click order conversion
06Quote History & Price Library

Every past quote and price reusable at your fingertips

All historical quotes, supplier prices and won deals are indexed into a searchable price library. Reuse a proven price, see how a customer was quoted last time, and track price trends per product — so new quotes are consistent, defensible and fast to build.

  • Searchable history of every quote, customer price and supplier cost
  • Reusable price templates and product price-trend tracking
  • Consistency checks against last quote and floor price
Quote History & Price Library · Searchable price library with reuse and trend tracking

Technical Highlights

Enterprise-grade architecture: secure, stable and scalable

Email & Platform Capture

Inquiries from email, web forms and B2B platforms are parsed and pooled automatically, so no lead slips through the cracks

AI Price Suggestion

Models suggest quote prices and win-probability from history and cost, helping sales quote faster while protecting margin

Mobile Quoting

iOS / Android apps let sales quote, approve and follow up on the move, with push reminders for stalled inquiries

Supplier & Customer Portal

Self-service portals let suppliers submit quotes and customers view and confirm quotes in real time

Open API

Dual REST + Webhook channels for seamless integration with CRM, procurement and accounting systems

Data Isolation + Audit

Multi-tenant architecture with full audit trails on every inquiry, quote and price change; supports on-premise deployment

FAQ

Questions you may care about

How are customer inquiries captured and pooled?

Inquiries from email, web forms, exhibitions and platforms are captured into one structured inquiry pool, deduplicated and assigned automatically. Every inquiry carries customer, product, quantity and target-price details so sales can quote without chasing missing information.

Can it send RFQs to multiple suppliers and compare quotes?

Yes. One inquiry can fan out RFQs to multiple suppliers at once; their quotes come back into a side-by-side comparison by unit price, MOQ, lead time and terms, with the best option highlighted to support a sound procurement decision.

How does cost and margin calculation work?

Purchase cost, freight, duties, packaging, commission and FX are combined into a transparent landed-cost model. Target margin, price tiers and break-even are calculated automatically, so every quote protects profit instead of relying on guesswork in spreadsheets.

Does it support quote approval and version control?

Quotes are generated from templates with full version history; multi-level approval routes by amount or discount threshold. Approved quotes are delivered as branded PDF and email, and every revision is tracked for audit.

Can a quote be converted into an order directly?

Yes. Once a customer confirms, an approved quote converts into a sales order and procurement order in one click, carrying over items, prices and terms, so nothing is re-keyed and the inquiry-to-order trail stays intact.

What are the implementation timeline and pricing roughly?

The standard edition works out of the box and account setup plus initial configuration take just 30 minutes; custom development typically takes 2-6 weeks. For exact pricing, please contact our inquiry hotline 400-003-2253, and we'll tailor a plan based on team size and business complexity.

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