CUSTOMER CRM

All-round customer relationship management Let every customer feel valued

From marketing and lead acquisition, lead management, opportunity follow-up and contract signing to after-sales service, covering the full customer lifecycle. Helping sales teams boost efficiency, management gain visibility into performance, and the enterprise accumulate customer assets.

9Items
Core Function Modules
100%
In-House R&D
5,000+
Enterprise Customers

Browse by Business Function · Click for Detailed Descriptions

Customer / Inventory / Import-Export / MES / Email / Office / Asset / Communication — each of the 8 modules has its own detailed page

CRM Core Features

Not just recording customer information, but a foundation for customer operations — from acquisition to payment and on to retention and repurchase

01

360° Customer View

Contacts, follow-up timeline, contracts, orders, payments, tickets and AI scoring — all clear on one screen. Automatically identify high-value customers and churn risks, so sales can judge at a glance "whether it's worth the time."

Customer ProfileFollow-up TimelineRelated View
02

AI Smart Sales Assistant

Smart lead scoring, opportunity win-rate prediction, auto-generated follow-up tasks, AI-drafted sales scripts and copy. Free sales from repetitive work and let them focus only on the customers most worth winning.

AI ScoringOpportunity ForecastingSmart Recommendations
03

Visual Sales Funnel

Full funnel: Lead → Opportunity → Quote → Contract → Payment. Conversion rates, dwell time and loss reasons at each stage at a glance, with KPIs driving management decisions in real time.

Sales FunnelOpportunity KanbanKPI Battle Report
04

WeCom SCRM Private Domain

When a customer scans to add WeCom, they are deposited into the customer asset pool; group live QR codes, auto welcome messages, SOP task pushes and chat sidebar all integrated. Turn public-domain traffic into reusable, viral private-domain retention.

WeCom SCRMGroup Live QRSOP Tasks
05

Omnichannel Acquisition & Reach

Website forms, marketing posters, EDM emails, WhatsApp, Facebook, mini programs, Douyin leads — customers from all channels enter the CRM in a unified way, with automatic attribution, smart allocation and cross-channel profiling.

Forms/PostersEDM EmailWhatsAppMulti-channel
06

Multi-device · Mobile Office

Synced across Web / mini program / iOS / Android / iPad. Field GPS check-in, photo sign-in, voice-recorded follow-ups, offline cache with auto-resync — sales are on the road, but the business never stops.

Multi-device SyncOffline CacheField Check-in

Customer CRM, Get Started Now

A dedicated consultant demonstrates the product features 1-on-1 for you