Covering 180+ countries with 2B+ monthly active users—the No. 1 channel for reaching overseas customers
Deeply integrate the WhatsApp Business API to send and receive overseas customer messages, broadcast templates, push order notifications, assign conversations, and track data—all within the ERP system. Every conversation is automatically saved to the customer profile, so teams collaborate without losing a deal and handovers happen without loss.
Reach overseas customers instantly—an all-in-one global marketing workspace
Official WhatsApp Business API integration with enterprise-grade stability
Meta's official WhatsApp Business API, with a verified green badge, unlimited messaging, and no account bans.
Once templates such as quotes, logistics notices, holiday greetings, and event invitations are approved, broadcast them in one click.
Multiple content formats including text, images, video, PDF, catalog cards, interactive buttons, and location pins.
Reps' individual WhatsApp numbers are managed centrally, with conversations assigned per rep and fully visible to supervisors.
WhatsApp conversations sync to customer profiles in real time, with history permanently retained—zero loss when staff leave.
Each message's sent, delivered, and read status is transparently visible, so follow-up isn't a shot in the dark.
Keyword-triggered auto-replies, after-hours welcome messages, and automatic agent assignment by country/product.
Order shipments, payments received, and event invitations automatically trigger WhatsApp notifications—business + communication in one.
Multi-dimensional analysis of send volume, delivery rate, reply rate, staff workload, and customer activity.
Flexibly adapts to different business models
WhatsApp inquiries notify reps' phones within seconds, sidestepping email time-zone delays to seize the deal.
Import WhatsApp lists collected by QR scan at trade shows and send product catalogs and quotes in bulk via templates.
Auto-push WhatsApp notifications at every node—shipped, in transit, customs cleared, delivered—for reassured customers and fewer complaints.
Launch a WhatsApp dunning message in one click for receivables due, attaching an e-statement and payment link for faster collection.
Auto-tag customers from order history and periodically send new product and promotion info to reactivate dormant customers.
Customer WhatsApp complaints generate tickets directly, with handling progress pushed back in real time and satisfaction tracked to the individual.
From activation to reach and conversion—overseas marketing fully digitized
Connect to Meta's official BSP with business number application + Facebook business verification
Submit multilingual versions of marketing Templates for Meta review; broadcast once approved
Customer inquiries are intelligently assigned to the right overseas rep by language/time zone/product
Reach-read-reply-conversion funnel analysis distills winning scripts
Enterprise-grade architecture—secure, stable, and scalable
Officially authorized WhatsApp Business API with stable delivery and no account bans
Submit multilingual marketing templates online for Meta review, with real-time status tracking
Reach millions of customers in batches with automatic rate control to avoid risk controls, plus send-status tracking
Intelligently assign sales by language/time zone/product/region rules for second-level response to global customers
Support phone numbers from 200+ countries for barrier-free reach to global customers
A multi-tenant architecture with independently encrypted overseas customer data storage, GDPR-compliant
Real, tangible business value
Compared with email's 10%–30% open rate, WhatsApp messages reach 98% and are opened 70%+ of the time.
Conversations on reps' personal numbers are no longer private—the company owns complete customer communication data.
Official API access ends the anxiety of personal-number broadcasts getting banned, and the verified green badge looks more professional.
Reps, supervisors, and merchandisers collaborate in the same conversation, with seamless handovers and takeovers.
Questions you may have
An overseas company entity is not required to apply. WhatsApp Business API onboarding is handled with the help of our BSP; companies can activate using a domestic entity + Facebook business verification. For numbers, we provide virtual numbers from countries worldwide, and you can also bind a customer's own overseas number, with transfers/rebinding supported.
No. The system is based on the official WhatsApp Business API channel (not a cracked version/protocol number); all broadcasts must first submit a Template for Meta approval; send frequency is automatically rate-controlled to official thresholds; if customers report spam, that template is automatically paused to protect the account quality rating.
Standard marketing templates (with variables, buttons, media) typically pass review in 24–48 hours; you can submit multilingual versions simultaneously (English/Spanish/Arabic/Portuguese, etc.); templates must comply with Meta's content policy, prohibiting sensitive words and non-compliant scripts, and we offer template-writing advisory services.
Text, images, video, documents (PDF/Excel), location, contact cards, buttons (quick replies/link jumps), list options, product catalogs, interactive cards, and more are all supported; you can send rich-media Templates, with marketing performance far exceeding SMS / email.
Yes. REST APIs and Webhooks are provided, so business events such as order creation, shipment, and payment can automatically trigger WhatsApp notifications; independent-site (Shopify/WooCommerce/Magento) customer inquiries flow automatically into the WhatsApp workspace; ERP customer profiles and WhatsApp contacts sync two-way.
WhatsApp Business API activation + Facebook business verification typically takes 5–10 business days; system integration and basic broadcast / reception capabilities can go live in 1–2 weeks; pricing includes a BSP onboarding fee + per-message fee + platform SaaS fee. For a detailed quote, please contact our inquiry hotline at 400-003-2253.
1-on-1 dedicated consultant service to tailor a WhatsApp solution for you