Connect the mall with ERP/CRM/finance, linking order data across the full chain
For integration needs between the mall and internal enterprise systems, we provide mature interface solutions: order sync, inventory linkage, member interoperability and financial reconciliation. Truly connect online and offline data.
An interface-monitoring dashboard, with full integration-chain status on one screen
Full-process business capabilities, delivered end to end
Mall orders sync to ERP/CRM in real time, avoiding manual handling.
ERP stock changes reflect to the mall in real time, avoiding overselling.
Mall members and CRM customer profiles connected for more complete profiles.
Payment/refund data is automatically reconciled into the finance system.
Signing + authentication + rate limiting protect interfaces from abuse and attacks.
Real-time monitoring and alerts on interface calls, response time and error rate.
Flexible adaptation to different business models
Official mall + distributor orders flow back to the ERP in a unified way.
Automated order split-accounting and commission settlement for multi-tier distribution.
Unified management of Amazon/Shopify/independent-site orders.
A standardized integration process, completing testing and go-live in 3-5 business days
Inventory the interface lists and data fields of both systems and confirm the integration scope
Field alignment, enum value mapping and unit conversion, writing the mapping rules
Full-chain testing in a sandbox environment, covering normal/exception/retry paths
Gray-scale release to production, with real-time monitoring of success rate and alerts, 7×24 on duty
Enterprise-grade middleware, so integration no longer worries about stability
Three protocols covered — REST + GraphQL + WebSocket, with multi-language SDKs for Java/PHP/Python/Node
RocketMQ / Kafka asynchronous decoupling, with zero backlog of million-level orders during business peaks
Idempotent design + exponential-backoff retry guarantee no data loss even with network jitter or the other system going down
Triple protection of HTTPS + AES + signature verification, with sensitive fields (phone/ID) encrypted separately
SkyWalking full-chain tracing locates abnormal links in 5 minutes, ending mutual finger-pointing between the two sides
50+ integration templates for mainstream systems such as Yonyou/Kingdee/SAP/SF Express/WeChat Pay, ready out of the box
Real, tangible business value
Order/inventory/member updated once, synced everywhere.
Say goodbye to Excel handling and manual data entry.
Real-time sync avoids stock overselling and missed orders.
Standard interface solutions for quickly onboarding new channels.
Questions you may have
On ERP: mainstream systems such as Yonyou U8/NCC, Kingdee K3/Cloud Galaxy, SAP and Oracle EBS all have ready-made integration templates; on payment: WeChat Pay, Alipay, UnionPay, PayPal, Stripe; on logistics: SF Express, JD Logistics, Cainiao Guoguo, the "four+one" couriers, and cross-border DHL/UPS/FedEx; others such as DingTalk, WeCom, Kingdee Stardust and Keruyun POS also have accumulated templates.
When the other system has open standard APIs, single-interface integration usually takes 1-2 business days; medium complexity (3-5 interfaces of order+inventory+member) takes 3-5 business days; if the other side needs custom interfaces or a middleware solution, the cycle is 2-4 weeks. We provide a clear WBS before the contract.
The commercial edition promises 99.95% availability (≤21 minutes downtime per month), and 99.99% for core transaction interfaces. Underlying architecture: dual-datacenter hot standby + automatic failover, message-queue peak shaving, idempotent retry; on failure, on-duty engineers are alerted immediately via WeCom/phone.
Yes. We provide an independent monitoring dashboard: real-time interface QPS, success rate, average response time and error details; it supports custom alert rules (success rate dropping below a threshold, a single interface failing N times in a row, response time P99 exceeding 1s, etc.), with alerts synced to the ops group and SMS.
Three solutions are provided: ① RPA bots simulating operations (for legacy ERP systems); ② direct database sync (requires an authorized account from the other side); ③ scheduled Excel import bridging (for financial reconciliation). The specific plan is recommended after a preliminary feasibility assessment.
Yes. Three modes are provided — SaaS, dedicated cloud and on-premise deployment. The on-premise option is compatible with mainstream Linux and homegrown (Kunpeng/Phytium/Kylin) environments, has passed MLPS Level 3 and ISO27001 certification, and is an option for financial, government and enterprise customers.
Dedicated 1-on-1 advisor service, tailoring a Business Integration solution for you