Omni-channel pooling, one-click creation & full tracking — never lose an inquiry
Run the whole flow from customer inquiry to supplier RFQ online: auto-pool inquiries from email, web forms and WeCom into an inquiry pool, create a standard inquiry in one click, auto-link customer, product, target price and lead time, track inquiry progress and status end to end, and reuse historical inquiries — goodbye to manual Excel collation and inquiries slipping through the cracks.
Inquiry list, customer / supplier inquiries and inquiry status at a glance
Complete coverage of the inquiry journey, from pooling to conversion
Inquiries from email, web forms, WeCom and your website are auto-gathered into an inquiry pool, deduplicated and merged — no more manual Excel collation.
Turn a pooled request into a standard inquiry in one click, auto-linking customer, product, target price and lead time, with zero re-keying.
Record customer inquiries and multi-supplier RFQs in one document; target price and quotes are linked, connecting purchasing and sales.
To Quote / Quoting / Quoted / Converted statuses at a glance, with automatic reminders for overdue follow-ups so no inquiry slips away.
Once confirmed, convert an inquiry into a quote or purchase order in one click; product, quantity, price and lead time carry over, data flows seamlessly.
Search inquiries by customer, product, date and status; copy a past inquiry into a new one in a click, with target prices retained for evidence-based reuse.
Flexibly adapts to different inquiry models
Inquiries pouring in from email, trade shows and your website are auto-pooled and deduplicated — reps no longer copy them by hand.
Send RFQs to multiple suppliers while quoting the customer — target price and supplier quotes compared in one document for confident pricing.
Un-quoted and un-followed inquiries auto-remind their owners; inquiry progress is visible, so nothing slips through the cracks.
A closed loop from inquiry pooling to one-click conversion
Omni-channel inquiries auto-flow into the inquiry pool → deduplicated and merged → held as pending inquiries
Generate a standard inquiry in one click, auto-linking customer, product, target price and lead time
Send supplier RFQs and log quotes; inquiry progress and status stay visible, with overdue reminders
The inquiry is confirmed → convert to a quote / order in one click, with details carried over and data flowing seamlessly
Questions you may have
Yes. Inquiries submitted via email, web forms, WeCom and other channels are automatically gathered into an inquiry pool and turned into a standard inquiry in one click, auto-linking customer, product, target price and lead time — no more manual Excel collation.
Yes. A single inquiry can capture the customer's request and also send RFQs to multiple suppliers. The customer-side target price and supplier-side quotes are linked within one document, connecting purchasing and sales for downstream comparison and quoting.
Each inquiry is tagged with a status such as To Quote, Quoting, Quoted or Converted, so progress is visible at a glance. Overdue, un-followed inquiries trigger automatic reminders, and owners and follow-up records are fully retained, so no inquiry slips through the cracks.
Yes. All inquiries are searchable by customer, product, date and status. Past inquiries can be copied into a new one in a single click, common inquiries are quickly reused, and historical inquiries and target prices per product are retained for evidence-based repeat quoting.
Dedicated 1-on-1 consultant service — see Inquiry Management and the full inquiry & quotation flow in action