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Inquiry & Quotation · Core Feature

Quotation Follow-up

Auto reminders, logged feedback & a visible funnel — keep lifting your win rate

Close the loop after every quote goes out: quotes automatically enter a follow-up queue, overdue replies trigger a second reminder to the rep, customer feedback and price negotiations are logged item by item, the quote funnel and win rate stay visible in real time, and a confirmed quote converts to a sales order in one click — no more quotes left forgotten or follow-ups run from memory.

30%
Higher conversion rate
Auto
Overdue-reply reminders
0
Quotes left un-followed
1-click
Quote to sales order

Product Interface

Follow-up queue, customer feedback, quote funnel and conversion status at a glance

Inquiry & Quotation · Quotation Follow-up · Hoobang ERP
Inquiry Management
Supplier RFQ
Cost & Margin
Quote Approval
Follow-up
Price Library
Follow-up · This Month
+ New Follow-up
Quotes Following Up
164
↑ 14.6%
To Follow Up
18
↓ 6
Win Rate
61%
↑ 8%
Won This Month
53
↑ 11
Quote No.CustomerAmountFollow-up StatusNext Follow-up
QT-202606-214Müller GmbH (DE)$12,180Won
QT-202606-215Bright Inc. (US)$17,560Pending Confirmation06-18
QT-202606-216Yamada Shoji (JP)$8,200Following Up06-16
QT-202606-217Sol S.L. (ES)$4,590To Follow UpToday
1Auto reminders on overdue replies
2Visible quote funnel & win rate
3One-click quote to sales order

Core Capabilities

Complete coverage of the follow-up journey, from reminder to conversion

Automatic follow-up queue

Once a quote is sent it enters a follow-up queue and tasks are assigned by your cadence, so each rep sees the day's pending quotes at a glance.

Overdue-reply reminders

When a customer is slow to reply, a second follow-up reminder fires automatically and due tasks are pushed to the owner — no quote left forgotten.

Logged customer feedback

Feedback, price negotiations and objections from each follow-up are logged on the timeline, keeping the conversation and price history fully traceable.

Visible quote funnel

The distribution across sent, following up, pending, won and lost is shown in real time, so conversion bottlenecks are spotted instantly.

Win-rate analytics

Win rate, average deal cycle and per-rep conversion ranking are calculated automatically, letting quote performance speak with data.

One-click to sales order

Once the customer confirms, convert the quote into a sales order in one click; product, quantity, price and lead time carry over and data flows seamlessly.

Use Cases

Flexibly adapts to different follow-up scenarios

01
High-volume quotes, none missed

With hundreds of quotes going out each month, the system queues follow-ups and fires overdue reminders, so even a busy rep never misses one.

02
Seamless team hand-off

Customer feedback and the negotiation trail are fully logged, so when a rep is away or a deal is handed over, a colleague picks up from the timeline.

03
Review to lift conversion

With a visible quote funnel and win rate, managers review conversion bottlenecks by rep, customer and product for precise improvement.

Follow-up Workflow

A closed loop from quote sent to confirmed conversion

1
Enter Queue

Once sent, the quote auto-enters the follow-up queue → tasks are assigned to reps by your cadence

2
Remind

Due and overdue replies trigger automatic reminders, so reps follow up on time and no quote is missed

3
Log Feedback

Customer feedback and negotiations are logged item by item; the quote funnel and win rate stay visible

4
Convert

The customer confirms → convert to a sales order in one click, with details carried over and data flowing seamlessly

FAQ

Questions you may have

Does the system remind us to follow up after a quote is sent?

Yes. Once a quote is sent it automatically enters a follow-up queue, and the system reminds the sales owner according to your follow-up cadence. If the customer does not reply in time, a second follow-up reminder is triggered automatically, with owners and reminder records fully retained so no quote is left forgotten.

How is customer feedback on a quote recorded?

Each round of follow-up captures customer feedback, price negotiations and objections, logged item by item on the quote's follow-up timeline. Price revisions and the full conversation history are clear at a glance, making it easy for the team to hand over follow-ups and review key deal moments.

Can we see the quote conversion rate and win rate in real time?

Yes. The quote funnel shows the real-time distribution across stages — sent, following up, pending confirmation, won and lost — while win rate and average deal cycle are calculated automatically. Conversion performance is visible on one screen, so follow-up priorities are obvious.

Can a confirmed quote be converted to a sales order in one click?

Yes. Once the customer confirms the quote, it converts to a sales order in one click with product, quantity, price and lead time carried over automatically. Data flows seamlessly into the export and purchasing stages with no re-entry, and the whole quote-to-order path stays traceable.

Take the First Step Toward Digital Transformation

Dedicated 1-on-1 consultant service — see Quotation Follow-up and the full inquiry & quotation flow in action