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Email EDM · Core Feature

Email Templates

Template library, merge variables & rich-text editing — make every export email shine

Template the whole journey from cold outreach to quotations, reminders and greetings: apply a built-in library in one click, personalize with merge variables for each recipient, design in a rich-text visual editor, and switch between multilingual versions instantly — no more rewriting from scratch or messy layouts, and even bulk sends feel hand-written.

80%
Less writing time
Multi-lang
One-click switch
1-click
Variable personalization
Rich-text
Visual editor

Product Interface

Template library, merge variables, language versions and usage at a glance

Email EDM · Email Templates · Hoobang ERP
Mailbox
Bulk Outreach
Templates
Tracking
Archiving
Analytics
Email Templates · Library
+ New Template
Total Templates
86
↑ 9
Used This Month
1,240
↑ 18%
Avg. Open Rate
42%
↑ 7%
Multilingual
31
↑ 4
TemplateTypeLanguageUsesStatus
New Customer OutreachOutreachEN328Active
Product QuotationQuoteEN/ZH196Active
Payment ReminderReminderEN74In Review
Christmas GreetingGreetingMulti52Draft
1Variable personalization
2Rich-text visual editing
3One-click multilingual switch

Core Capabilities

Complete coverage of the template journey, from building to bulk send

Industry template library

Built-in templates for outreach, quotations, reminders and holiday greetings, organized by type and ready to use — no more writing every email from scratch.

Variable personalization

Insert variables such as contact name, company, product and quote; on bulk send each is replaced per recipient, so every email reads like a one-to-one message.

Rich-text visual editor

A WYSIWYG editor supporting images, tables, buttons, hyperlinks and brand assets — produce a professional layout without writing any HTML.

Multilingual templates

Keep Chinese, English and other language versions of one template and switch with one click by region — reach overseas customers in fluent native language.

One-click reuse for bulk send

Pick a template directly when sending bulk outreach; variables and assets are pulled in automatically and smart send-rate control avoids spam triggers.

Template performance stats

Usage count, open rate and reply rate are retained for every template, so you can refine copy with data and grow the team's best-performing library.

Use Cases

Flexibly adapts to different business models

01
Bulk outreach campaigns

Use an outreach template plus merge variables to send personalized cold emails to thousands of prospects — efficient yet never cookie-cutter.

02
Multilingual customer reach

Keep Chinese and English versions of one template and switch with one click by region, so overseas customers read fluent native-language emails.

03
Team copy enablement

Save high-reply templates to a permissioned team library; new hires reuse them directly, so the team's best copy is standardized and shared.

Template Workflow

A closed loop from building a template to bulk delivery

1
Build

Create a template in the rich-text visual editor → add images and brand layout → organize it into the library

2
Set Variables

Insert variables such as contact name, company, product and quote, and maintain Chinese / English multilingual versions

3
Apply & Send

Pick the template when sending bulk outreach; variables are replaced per recipient with real data automatically

4
Track & Optimize

Measure each template's open and reply rate → refine copy with data and grow the best-performing library

FAQ

Questions you may have

Do email templates support variable personalization?

Yes. You can insert variable fields such as contact name, company, product, quote and account owner into a template. When sending in bulk, each variable is automatically replaced with the recipient's real data, so every email reads like a one-to-one handwritten message and lifts open and reply rates.

Can templates be multilingual and support rich-text layout?

Yes. A single template can keep Chinese, English and other language versions and switch with one click by the customer's region. A built-in rich-text visual editor lets you insert images, tables, buttons, brand assets and hyperlinks to produce a professional layout without writing any HTML.

Which email templates are built in, and can I customize them?

Built-in templates cover cold outreach, product quotations, order notifications, payment reminders and holiday greetings, ready to use out of the box. You can also create your own templates, organize them into a shared team library with permissions, and let new hires reuse the team's best-performing copy.

How do templates work together with bulk outreach emails?

When sending bulk outreach emails you can pick a template directly; variables and brand assets are pulled in automatically, while smart send-rate control avoids spam triggers. After sending, the open and reply rates of each template are tracked so you can keep refining your copy.

Take the First Step Toward Digital Transformation

Dedicated 1-on-1 consultant service — see Email Templates and the full Email EDM flow in action