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Email EDM · Core Feature

SMTP/IMAP Mailbox

Multi-account binding, unified send/receive and customer linking — no more switching to Foxmail

Connect your corporate domain mailboxes and manage multiple SMTP (send) and IMAP (receive) accounts in one place. Send and receive business email directly inside the ERP — with rich-text bodies, attachment upload and download, and CC/BCC — while every message is auto-linked to its customer record so all correspondence is captured and your team hands work over without dropping a thread.

Multi-acct
SMTP/IMAP binding
1inbox
Unified send/receive
0
App switching
Auto
Customer linking

Product Interface

Inbox list, sender, linked customer and send/receive status at a glance

Email EDM · SMTP/IMAP Mailbox · Hoobang ERP
SMTP/IMAP Mailbox
Bulk Outreach
Email Templates
Open & Click Tracking
Customer Archive
Email Analytics
Inbox · All Accounts
+ Compose
Bound Accounts
6
↑ 2
Received Today
128
↑ 18%
Awaiting Reply
23
↓ 5
Linked to Customer
96%
↑ 4%
SenderSubjectCustomerTimeStatus
John SmithRe: Quotation PO-2356ABC Trading09:42Unread
Maria GarciaSample requestGlobal ImportsYesterdayRead
Ahmed KhanOrder confirmationKhan & Sons05-12Replied
Mr. LiPayment slip uploadedNingbo XX I/E05-11Replied
1Unified multi-account send/receive
2Auto-link emails to customers
3Attachments & full-text search

Core Capabilities

Complete coverage of the email journey, from binding to archiving

Multi-account SMTP/IMAP binding

Bind multiple corporate mailboxes in one inbox — Tencent Exchange, Alibaba Mail, self-hosted servers, Gmail and Outlook all connect.

Send & receive inside the system

SMTP send plus IMAP receive let you handle business email directly in the ERP — no more switching back and forth to Foxmail or webmail.

Attachment management

Upload and download attachments in one click, relay large files via the cloud, and archive contracts, PIs and payment slips with each email.

Auto-link emails to customers

Match the customer record by sender/recipient address and archive correspondence to the customer timeline in real time — see the full history at a glance.

Permissions & security

Passwords stored encrypted and transmitted over SSL/TLS, per-account send/receive permissions, and one-click revocation when staff leave — no lost customers.

Full-text search & flags

Search by sender, subject, customer or keyword, with star, read/unread and awaiting-reply flags — find any message in seconds across huge volumes.

Use Cases

Flexibly adapts to different business models

01
Sales reps with multiple mailboxes

One person handling several customer and corporate-domain mailboxes works from a single unified inbox — no more logging in and out account by account.

02
Team collaboration & handover

Emails archived to the customer record mean that when a rep is on leave or leaves the company, a colleague picks up seamlessly with full context.

03
Full audit trail on orders

From inquiry and quote to PI and payment slip, all correspondence is archived with the order, so any dispute is traceable with evidence.

Setup Workflow

From binding a mailbox to unified send/receive in four steps

1
Bind Mailbox

Enter the corporate mailbox SMTP/IMAP server, port and authorization code → test the connection in one click

2
Set Permissions

Assign send/receive permissions, signatures and default sender per account; consolidate multiple accounts into one inbox

3
Send & Receive

Compose and send inside the system, auto-sync incoming mail, with attachment upload/download and CC/BCC all included

4
Link & Archive

Correspondence is auto-linked to customers by address → archived to the interaction timeline, capturing every record

FAQ

Questions you may have

Can I bind multiple mailbox accounts?

Yes. You can bind multiple SMTP/IMAP accounts at the same time — Tencent Exchange, Alibaba Mail, self-hosted mail servers, Gmail, Outlook and more — and manage send and receive for every corporate mailbox from a single unified inbox.

Do I still need to switch to Foxmail to send and receive email?

No. Using the standard SMTP (send) and IMAP (receive) protocols, all business email is sent and received directly inside the ERP, with rich-text bodies, attachment upload and download, and CC/BCC — there's no need to switch back and forth to Foxmail or webmail.

Are emails linked to the right customer automatically?

Yes. The system matches the customer record by sender and recipient address, and archives correspondence to that customer's interaction timeline in real time, so sales can see every email exchanged with a customer at a glance and hand work over seamlessly.

How is mailbox password security ensured?

Mailbox authorization codes and passwords are stored encrypted and transmitted over SSL/TLS. Send/receive permissions can be set per account, and a company can centrally manage staff mailboxes and revoke them in one click when an employee leaves, so customer email resources are never lost.

Take the First Step Toward Digital Transformation

Dedicated 1-on-1 consultant service — see SMTP/IMAP Mailbox and the full Email EDM flow in action