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Customer CRM

WeCom SCRM

WeCom-based customer engagement for social-style operations.

Deep WeCom integration brings customer chats, contacts, groups, and Moments into your CRM. Customer tagging, chat sidebars, asset protection, and broadcast helpers make private domain operations more professional.

100%
Chat History Retention
Friend / Group Limit
1Key
Bulk Outreach
0%
Customer Asset Loss

Core Features

End-to-end capabilities covering your entire business process.

WeCom Integration

Deep WeCom API integration turns employee messaging into a work tool.

Customer Tags

Tag customers and view profiles directly from the chat sidebar—communication gets sharper.

Bulk Messaging Assistant

One-click broadcasts of messages, links, and mini program cards to tagged audiences.

Customer Asset Protection

When employees leave, customers auto-transfer and chat history stays traceable—assets never walk out the door.

Session Archiving

All chat logs are archived for compliance and available for regulatory or audit review.

Operations Data

Multi-dimensional analysis of contacts, group activity, chat frequency, and conversion paths.

Use Cases

Flexible adaptation to different business models.

01
Private Domain Ops Team

Build customer assets on WeCom and run private domain traffic—eliminating compliance risks from personal WeChat.

02
Store Guide

Store associates connect with customers via WeCom—tags and broadcasts drive repurchase.

03
Community Operations

Segmented community management, broadcast assistant, and engagement analytics.

You Will Get

Real, tangible business value.

1
More Compliant & Secure

Conversation archiving meets compliance requirements in finance, healthcare, and beyond.

2
Accumulated Assets

Customers bind to the company rather than a personal WeChat, preventing loss on staff departures.

3
More Efficient Operations

Broadcast helper, tags, and auto-reply let one person manage thousands of customers.

4
Trackable Data

Every conversation and conversion is measured—private domain ROI becomes quantifiable.

Take the first step toward digital transformation.

1-on-1 dedicated consultant service to tailor a WeCom SCRM solution for you