Project Background
A regional education group's 12 primary and secondary schools had long relied on Excel and paper forms to manage uniform ordering and distribution, facing a flood of parent complaints at the start of each semester: wrong sizes, undelivered items, and cumbersome returns. The group also wanted to consolidate parent meeting notices, leave requests, and homework announcements into a single platform, freeing teachers from the burden of multiple WeChat groups.
Project goal: let parents go from order to delivery and teachers from notification to feedback—all on one platform—while accumulating analyzable data.
Core Challenges
- 12 campuses with differing sizes, styles, and prices make configuration complex.
- Cumbersome parent payment and return flows overwhelm customer service.
- Inaccurate inventory records cause frequent shortages or overstock.
- Teachers lack a unified channel to reach parents, leaving notifications under-delivered.
Solutions
A mini-program-plus-APP dual front end with a backend multi-campus product center built rapidly on the Hoobang low-code platform. First school pilot live in 2 weeks, all 12 schools rolled out in 3 months.
Multi-campus product hub
Independently manage styles, sizes, and pricing per campus.
Parent Mini Program
Size selection, online payment, and shipment tracking all in one.
Real-time Inventory
Supplier integration delivers T+0 inventory sync.
Teacher Side
Class notices, leave, homework, and statistics.
Data Visualization Screen
Group leaders visually monitor each campus's ordering progress.
After-Sales Support
Online return tickets with AI-powered agent routing.
Implementation Results
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