Project Background
The client is a golf training chain with 5 campuses across China. Class bookings relied heavily on per-campus WeChat groups, coaches logged sessions by hand, and finance reconciled manually—making monthly settlements painful and error-prone. As membership surpassed 10,000, the old model collapsed under its own weight, triggering multiple session-count disputes.
The client wanted a WeChat mini program that lets members book classes and buy session packs on their own, while coaches, campuses, and finance operate on a single platform.
Core Challenges
- Messy class-hour ledgers leave members and institutions out of sync.
- Multi-campus coach scheduling conflicts need smart dispatch.
- Manual renewal reminders drive high student churn.
- Siloed store and training prevent cross-selling.
Solutions
A member-coach-campus triangle design with dual mini-program and admin console front ends. Live in 1.5 months with members handling 90% of actions themselves.
Course Center
Browse by campus, coach, or level.
Class Booking Calendar
Coach calendar with conflict detection and one-click rescheduling.
Class Package
10/30/50-class packages paid via WeChat Pay.
Equipment Mall
Clubs, gloves, and apparel store with member-exclusive pricing.
Coach Side
Schedules, check-ins, student reviews, and personal data.
Data Dashboard
Single-screen view of campus performance and coach rankings.
Implementation Results
Training industry mini-program solution.
Out-of-the-box templates for booking, sessions, and store.
